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Spend sync manual

What this task is​

The platform creates this task when it couldn't fetch the spend for a period automatically, and the operator needs to enter it manually. The operator's job is to look up the amount in Google Ads and record it.

When it appears: automatic spend retrieval for a period failed.

Step 1. Open the task​

  1. Go to the Operators' Tasks page.
  2. Find the task in the table and click Execute Task at the end of its row.
  3. A modal opens with the task details, including the period and time zone. Keep it open — you'll need these values.

Step 2. Look up the spend in Google Ads​

  1. Use Billing → Billing reports or Campaigns → Reports to open the amount-due report for the required period and time zone.
  2. Confirm the amount in Google Ads, then enter it in the admin.

📖 Google Ads help: How to view daily costs at the campaign and account level

Step 3. Verify and close​

Do not close the task early. Close it only after the correct spend amount is entered.

  1. Confirm the entered amount matches the period and time zone in Google Ads.
  2. Return to the task modal and resolve it with a successful outcome.
  3. If the spend cannot be determined, resolve the task with a failed outcome and a short reason instead.