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Payer switch manual

What this task is​

The platform creates this task when the billing-responsible manager account or payments account needs to be switched manually — typically when transferring an account that has a credit line. The operator's job is to move billing to the expected payer in Google Ads.

When it appears: an account with a credit line is being transferred and the paying party needs to change.

Step 1. Open the task​

  1. Go to the Operators' Tasks page.
  2. Find the task in the table and click Execute Task at the end of its row.
  3. A modal opens with the task details and the expected payer context. Keep it open — you'll need these values.

Step 2. Switch the payer in Google Ads​

  1. Open Billing → Settings.
  2. Use Change payer to move billing to the expected payments profile or payments account.
  3. Accept any required invitations to complete the switch.

📖 Google Ads help: Make a billing transfer

Step 3. Verify and close​

Do not close the task early. Close it only after the new payer is confirmed and all required invitations are accepted.

  1. Confirm billing is now handled by the expected payer.
  2. Return to the task modal and resolve it with a successful outcome.
  3. If the switch cannot be completed, resolve the task with a failed outcome and a short reason instead.