Skip to main content

Ads billing setup manual

What this task is​

The platform creates this task when automation couldn't sync the billing configuration or payments account, and Google billing sync needs to be restored manually. The operator's job is to check and fix the billing configuration in Google Ads so the sync can run again.

When it appears: automatic Google billing sync failed for an account.

Step 1. Open the task​

  1. Go to the Operators' Tasks page.
  2. Find the task in the table and click Execute Task at the end of its row.
  3. A modal opens with the task details and the account context. Keep it open — you'll need these values.

Step 2. Fix billing in Google Ads​

  1. Open Billing → Billing setups.
  2. Under the billing-responsible manager account, check the client's billing setup and payments account.
  3. Fix any missing or incorrect configuration so the billing sync can be retried.

📖 Google Ads help: Manage Ads account billing setup from your manager account

Step 3. Verify and close​

Do not close the task early. Close it only after the billing configuration is correct and the sync can succeed.

  1. Confirm the billing setup and payments account are correct.
  2. Return to the task modal and resolve it with a successful outcome.
  3. If billing cannot be fixed, resolve the task with a failed outcome and a short reason instead.