Skip to main content

Ads access grant manual

What this task is​

The platform creates this task when the Google Ads API couldn't invite, revoke, or change a user's access or invitation. The operator's job is to apply the required access change manually in Google Ads.

When it appears: a Google Ads API call to manage a user or invitation failed.

Step 1. Open the task​

  1. Go to the Operators' Tasks page.
  2. Find the task in the table and click Execute Task at the end of its row.
  3. A modal opens with the task details (email, target access level). Keep it open — you'll need these values.

Step 2. Apply the access change in Google Ads​

  1. Open Admin → Access and security.
  2. Apply the required action: grant access, change the access level, revoke access, or cancel a pending invitation.
  3. Double-check the email and access level before finishing.

📖 Google Ads help: Manage access to your Google Ads account

Step 3. Verify and close​

Do not close the task early. Close it only after the access reflects the expected state.

  1. Confirm the user or invitation now has the intended access level.
  2. Return to the task modal and resolve it with a successful outcome.
  3. If the change cannot be applied, resolve the task with a failed outcome and a short reason instead.